Privacy Policy

The protection, security and privacy of your data is a top priority. When you purchase from us we know you are trusting us with important and confidential information. Our services are designed with privacy and security as a core focus to give peace of mind to all our customers that their data is not going to be mishandled.


1. Purpose

Our Data Protection & Privacy Policy is designed to help you understand how we obtain, use and secure the information we receive from our customers, suppliers and other stakeholders and to emphasize and explain our commitment to protect it. We are dedicated to ensure that all of the personally identifiable data that we receive remains confidential and is only used within the law and in accordance with this policy. We ensure that we receive, store and handle data properly, securely, transparently, and with respect to the individual rights and commercial interests of our stakeholders.


2. Scope

This policy covers and is for the benefit of all parties with whom AO Biologix LLC has commercial dealings and applies to all personally identifiable entrusted to us.

All employees of AO Biologix and its subsidiaries must follow this policy. Contractors, and consultants, and any other external entities that carry out work for us that involves access to any personally identifiable data, are also required to comply under their terms of engagement.


3. What Data Do We Collect and How?

When ordering or registering on our site you may enter your name, email address, mailing address, credit card information or other details to help facilitate the order and delivery. To better help us serve you we at times may collect other information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey or marketing communication, surf our website or enter information on our site.


4. How Do We Use Your Information?

We might use your commercial data in two main ways, (i) to create aggregated data from which individual customers cannot be identified, and (ii) To enable us to better serve your needs via informational or product promotional emails and follow up after you initiate contact. We meticulously maintain and apply controls to all data access and we use your data only for the purposes specified. We never use technology to give us direct access to pull any of your so at all times you can trust us and feel comfortable that the only data we receive from you is the data you have actively sent to us.


5. Your Data and Third Parties

We do not sell, trade or otherwise provide to outside parties your personally identifiable information. Occasionally, at our discretion, we may include a link to or offer third-party products or services on our website. These third-party may have sites have separate and independent privacy policies and accordingly we have no control, responsibility or liability for the content and activities of these third-party sites. We welcome any feedback you may have regarding these sites as we aim to deal only with others who maintain high privacy standards.


6. Data Access, Correction and Removal Rights

You may at any time request that AO Biologix modify, erase, reduce or correct any of your individually identifiable data contained in our databases. Your data will be securely held for a period of five years or until you request its removal whichever is the latter. AO Biologix further commits to inform data providers without undue delay in the event of discovery of a data security breach involving their personally identifiable data.

7. How do we protect visitor information?

Our website is scanned on a regular basis for viruses and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers


8. Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer all customers better site experiences and tools in the future. You may choose to reject, modify or disable cookies. Each browser is a little different, so look at your browser's Help menu to learn the correct way to deal with cookies. If you disable cookies on our site, some features may be inaccessible. It may affect the user experience of our site and some of our services may not function properly. However, you will still be able to place orders.


9. Compliance

Our policies and procedures are designed and maintained to not only comply with all applicable privacy and data protection laws and regulations of the jurisdictions in which we operate but also to exceed many of those requirements. Our aim is not merely to comply but to constantly set new standards in security and privacy protection.


10. Information Collection and Removal - California

Our privacy policy involves compliance with California laws relating to data collected from California users of our site. Users can visit our site anonymously. Our Privacy Policy link is on our home page. Users will be notified of any Privacy Policy changes on our Data Security and Privacy Policy page. Users have the right to request the change or removal of their information and for details of any categories of information we disclosed to third parties for their marketing activities within the calendar year preceding the request together with the names and addresses of the third parties that received such information and where the nature of the third parties’ business is not apparent from the name then examples of the goods and services so marketed. Such requests can be obtained by contacting us at the address below.


11. COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13.


12. CAN-SPAM Act

The CAN-SPAM Act is a law that gives recipients the right to have emails stopped from being sent to them, and sets out penalties for breach.

We collect your email address in order to be in compliance with CAN-SPAM. We agree that if at any time you would like to unsubscribe from receiving future emails, you can email us at the address below and we will promptly remove you from all correspondence.


Contact Information

If there are any questions or requests regarding this Privacy Policy you may contact us at:

AO Biologix LLC

564 W 700 S, Ste 206

Pleasant Grove, UT 84062